Indian Jewellery Store - Delivery Policy
Indian Jewellery Store - Delivery Policy
We offer timely free delivery to the UK, USA (new) & Worldwide (new)! Faster, paid, delivery options are also available for your convenience, which are one flat rate per total order. Please note that all of our delivery times are in working days: Monday to Friday, 9am to 5pm, excluding public holidays.
In the event of any Royal Mail postal strikes, we endeavour to deliver your jewellery parcels via ALTERNATIVE COURIERS to continue serving you, our beloved & loyal customers.
UNITED KINGDON
FREE Delivery on All Orders - £0 delivered within 4 working days.
Free Ship on offer/promotional items can be an additional 2 days if we are excessively busy during a sale period.
EXPRESS - £9.98
- orders placed before 10am on a working day, will arrive the NEXT working day
- orders placed after 10am on a working day will arrive in 2 working days
- orders placed on weekends & public holidays will arrive in 2 working days
SATURDAY by 1pm - £14.99 (Must order before 12 noon Friday)
SATURDAY by 9am - £25.99 (Must order before 12 noon Friday)
Outside UK (Worldwide) Delivery Policy
All our Indian jewelry is shipped from the UK directly to you. We are well experienced in getting our jewelry to our overseas customers in the SAME condition in which it left us.
USA & Canada
FREE Delivery (minimum spend £75) - 10 working days
STANDARD £15 - 6 working days
EXPRESS £45 - 3 working days
Shop JewelsEurope (excluding UK)
FREE Delivery (minimum spend £75) - 10 working days
STANDARD £15 - 6 working days
EXPRESS £35 - 3 working days
Shop JewelsAustralia & New Zealand
FREE Delivery (minimum spend £75) - 10 working days
STANDARD £15 - 6 working days
EXPRESS £45 - 4 working days
Shop JewelsAsia & Africa
FREE Delivery (minimum spend £75) - 10 working days
STANDARD £15 - 6 working days
EXPRESS £45 - 4 working days
Shop JewelsGeneral Q & A
A1: Yes. You can purchase express delivery at checkout for a flat fee:
Outside UK- We offer EXPRESS SHIPPING world wide of 3 working days, please select that at check out. This is more expensive (see above for rates) but reliable. Please note that we cannot foresee any customs clearance delay - this is rare but does happen. We advise buying early - it's cheaper & less stressful for you.
If you do select Express International shipping & are worried, please e-mail us your order number ON THE DAY AFTER ordering & we will gladly give you your tracking information - express only.
A2: We use appropriate postal methods to balance cost & security. All items and all bridal sets are sent using reliable & secure methods with tracking (by us) facility. We are highly experienced in getting jewellery to you & ensuring that it is in the same condition in which it left us.
If you know that you experience a high incidence of postal theft/loss in your area, please report this to us BEFORE BUYING so that we can adjust your postal method.
A4: UK - Have you waited 7 working days (11 days approx.)? If yes and you still have not received your jewellery, please get in touch with us via WhatsApp message immediately to report this. We will only then track your parcel. We cannot track parcels before 7 working days have elapsed.
Q5: What is a Working Day?
A5: A working day represents Monday to Friday, excluding UK & your local country's public holidays.
| UK HOLIDAY | 2025 |
2026 |
2027 |
| New Year's Day | 1 January | 1 January | 1 January |
| Good Friday | 18 April | 3 April | 26 March |
| Easter Monday | 21 April | 6 April | 29 March |
| Early May bank holiday | 5 May | 4 May | 3 May |
| Spring bank holiday | 26 May | 25 May | 31 May |
| Summer bank holiday | 25 August | 31 August | 30 August |
| Christmas Day | 25 December | 25 December | 27 December |
| Boxing Day | 26 December | 28 December | 28 December |